Frequently Asked Questions
1. What services does StoreOps provide?
StoreOps provides remote eCommerce operational support, including product listing creation, SEO-optimized titles and descriptions, pricing research, inventory updates, customer message management, and general marketplace operations.
2. Which marketplaces do you support?
Our primary focus is eBay. We are also building support for additional marketplaces such as Amazon, Shopify, Etsy, Walmart Marketplace, and other eCommerce platforms.
3. How does the process work?
Simply send us your product photos and any available information through a shared Google Drive folder or another agreed method. We handle the listing creation, optimization, and operational tasks while you focus on sourcing and growing your business.
4. Do I need to give you my account password?
Not necessarily. Access requirements depend on the services requested. If account access is required, we recommend using secure methods such as delegated access or other secure account management options whenever available.
5. How is pricing determined?
Pricing is based on the scope of work, workload, and level of ongoing operational support required. We provide custom quotes after understanding your business needs.
6. Can I start with a trial?
Yes. Depending on the project, we may offer a short trial or pilot engagement to ensure we're the right fit for your business.
7. Do you work with businesses outside the United States?
Yes. StoreOps provides remote services to businesses worldwide.
8. Do you sign Non-Disclosure Agreements (NDAs)?
Yes. We respect client confidentiality and are happy to discuss reasonable confidentiality agreements when appropriate.
9. What are your working hours?
We provide flexible remote support and coordinate our working schedule based on client requirements whenever possible.
10. How quickly can you start?
Usually within 24–48 hours. Once we understand your requirements, we can begin onboarding immediately.
11. Which countries do you work with?
We work with eCommerce businesses worldwide, including:
12. How do I get started?
Simply contact us through our website. We'll discuss your workflow, understand your requirements, and recommend the best solution for your business.